Terms of Service
All dragons are represented Honestly, and I conduct business in a forthright manner. All Dragons are guaranteed to be healthy and feeding well at the time they are shipped. Since I have No Guarantee of their care after arrival, my responsibility ends 72 hours after delivery. Keep in mind dragons do need to adjust to there new cage and surroundings . If I don't hear from you within 8 hours after delivery I assume you are delighted with your new Dragon and are Transaction is complete.... Please follow my care instructions on my web site. Any questions please feel free to ask... Sex of the Dragon is Not guaranteed on Dragons under 10 inches, But I do my very best.
* Live Arrival Guaranteed on First Delivery Attempt *
Live arrival guarantee is for next day delivery only. Not responsible if Fedex lays it over a day or two do to unforeseen events which is very rare . Someone MUST be there to sign for the package on first delivery attempt for live arrival guarantee. If temps are to cold or to hot Dragon will be shipped when weather improves and you will be notified... I will ship at your own risk at temp. above 98 degrees. There won't be a live arrival guarantee above 98 degrees but I will do my very best to asure live arrival .
Shipping is done by Fedex and dragons are shipped to arrive for the earliest delivery time for you area.Which is usually by 10:30 am. I put a lot of time and care into these dragons and want them to get there safe and sound as much as you do...
If you do have a D.O.A which is highly unlikely, you must contact me within 2 hours of delivery with a photo of the dead dragon. Please save all package material as it may be needed to ship animal back or for shipping insurance purposes... A replacement will be sent if available, or a refund will be issued for the price of the Dragon ONLY. Not the shipping fees... We DO NOT cover vet. Bills from another Vet. . keep in mind dragons can go through relocation stress. This is normal and can last from a few hours Most cases , to 2 weeks extreme cases..
SHIPPING FEES ARE NOT REFUNDABLE.
YOU MUST BE 18 YEARS OF AGE OR OLDER TO PURCHASE. We also reserve the right not to sell , if we think it's not a good fit for one of our dragons....
RETURN POLICY: I have never had anyone want to return a dragon in 16 years breeding and shipping, but just encase..Refund/ Exchanges are made on a case by case bases at My Discretion. Buyer is responsible for the shipping charges for the return of the animal. Refunds are for the price of the animal only. Shipping charges are NOT REFUNDABLE. Animals must be shipped back to me first and a live before Refund of the purchase price can can refunded.. Please understand that housing your new dragon with another reptile could pass contagion’s that could devastate our entire collection. If you choose to cohabitate your new Dragon, any guarantee or return is VOID.
If you cancel your order before it ships there is 50.00 restocking fee per DRAGON on all paid orders.I no longer hold Dragons BUT if I break my rule and you put down money and don't follow through and pay for the dragon on hold as planned . You will lose your deposit, NO EXCEPTIONS! This isn't fair to the Dragon or me and I may have found the Dragon a home while it was being held for you.
NO RETURN WILL BE CONSIDERED AFTER 4 DAYS.
All Lot sales are Finale at time of payment. No returns, exchanges or Refunds on Lot sales, groups or exported dragons.. So make sure you want them before you buy them.
Forms of Payment Accepted :
I accept all forms of Payment through PayPal ,Credit cards too. Money gram, Western Union and Cash. No Money orders or checks of any kind.
Not accepting ANY TRADES so please don't ask.....
Sorry I have so many terms but we have a lot of "Scammers" out there ready to pounce! Thank you for your time and have a wonderful day.
Rainbow Bearded Dragons
Terms effective August 2008